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Frequently Asked Questions

We are confident that our ring size guide will help you select the right ring. But if it turns out that your ring doesn’t fit, don’t worry — we’re going to make sure we get you the right size. Just send us an email and our super friendly customer care team will be happy to exchange your ring for one that is the correct size!

Yes, we make it easy to track your order online. As soon as your order is shipped, we will send you an email containing a tracking code. 

You can choose to track it from your email by following the instructions, or simply visiting our site and clicking "Track Your Order" from the Menu

We have a dedicated support team, working 24/7 to ensure we can help you as soon as possible.

For direct support, you can email us at support@decorraro.com

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I LOVE MY NEW BLUE SAPPHIRE RING
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